Parent and Outreach Services

Hours of Operation

Monday 7 a.m. - 5:30 p.m.
Tuesday 7 a.m. - 5:30 p.m.
Wednesday 7 a.m. - 5:30 p.m.
Thursday 7 a.m. - 5:30 p.m.
Friday 7 a.m. - 5:30 p.m.
Saturday 8 a.m. - 12 p.m.
Sunday Closed


1743 Victory Avenue
West Fort Bliss

+1 (915) 568-4374

Military DSN Tel:

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Making an Appointment

Registration is handled through an appointment system.

Please note:

  • Registration requires approximately 30-45 minutes to complete.
  • You will need to show a valid military ID card, child's immunization record and current pay statement for all working family members.
  • Swipe cards will be used for full time care.
  • The registration is good for one year and is transferable to other Army installations.
  • Registration must be renewed each year.
  • File changes (ie: change in employment, change of address, spouse employment) must be reported to the Parent Central Office immediately.

1. Make an appointment at Parent Central Services by calling +1 (915)568-4374

Parent Central Services is your one stop shop for access to all CYS programs. This is where you will find the instructions and forms to enroll your children with CYS Services and to register for:

To streamline the process and save you time, review the instructions and complete the forms before making your visit to Parent Central Services.

Electronic transfer of registration: Have your family's CYS services records automatically transferred to your new location. Contact Parent Central Services for more information.

2. Complete Required Forms

3. Complete Additional Forms, if applicable

4. Bring required completed forms to your Parent Central Services Appointment.

Our expert staff will complete your registration electronically and issue your registration card and password for WebTrac.

5. Enroll in Programs

Use MWR Online Services (WebTrac) to pay household balances and search for, enroll, and pay for SKIESprograms. You can also visit Parent Central for enrollments, as well.

Child Care Wait List

The Installation will establish a Waiting List when the spaces for each child age group are filled and there are no additional spaces to offer. The Waiting List is limited to patrons who are still actively seeking child care.

When a space becomes available, patrons are offered a viable space. A viable space is defined as any opening within the CYS Services delivery system to include Child Development Centers, Family Child Care Homes, School Age Centers, Homes Off-Post and Community Based Programs.

Children transferring to the Installation whose parents have requested care prior to arrival are placed on the Projected Demand Sub-waiting List. This list is maintained by sponsor priority for care and date of request for care. Parents must update their information every 90 days to remain on the list.

CYS Registration
  • Eligibility Criteria for CYS Programs is contingent on the status of the sponsor and is verified at registration. 

    Eligible patrons include:

    • Active duty military personnel 
    • DoD civilian employees paid from either appropriated funds (APF) or non-appropriated funds (NAF)
    • Reserve Component military personnel on active duty
    • Combat-related Wounded Warriors assigned  to a Warrior Ttransition Unit (WTU)
    • Surviving spouses of Military Members who died from a combat-related incident
    • Those acting in lieu of parents for the dependent child of an otherwise eligible patron
    • Eligible employees of DoD contractors on a space available basis
    • Others authorized on a space available basis with in approved exception
    • Retirees on a space available basis 

    Registering your child in CYS

    WebTrac provides links to services for eligible patrons. To access required CYS forms:  Webtrac online services.  

     Registration Checklist

    • Required forms for registering in Child Care (CDC/FCC/SAC) include:

    These forms are available in person at Parent Central Services or on Webtrac

    • Application for Department of Defense Child Care Fees, DD 2652 (not applicable to hourly care)
    • USDA Form
    • CYS Health Screening Tool, DA 7625-1, Tool 1 or DA 7725
    • Child Health Assessment (complete Parts A, B & C or Part A + school physical) Due within 30 days of registration
    • Family Care Plan for single/dual military only. Due within 30 days of registration

    Required forms for registering in Kids on Site include:

    • CYS Health Screening Tool, DA 7625-1, Tool 1 or DA 7725
    • Child Health Assessment (complete Parts A, B & C or Part A + school physical) Due within 30 days of registration
    • First time users, current immunization record only (0-5 and those school age not enrolled in public school)

    Required forms for registering in Youth Programs include:

    • CYS Teen Self  Registration Form
    • Application for Department of Defense Child Care Fees, DD 2652, (if utilizing Before/School or Summer Camp)
    • CYS Health Screening Tool, DA 7625-1, Tool 1 or DA 7725, (complete only if physician documented special needs)

     Required forms for registering in SKIESUnlimited include:

    • CYS Health Screening Tool, DA 7625-1, Tool 1 or DA 7725

     Required forms for registering in SPORTS include:

    • CYS Health Screening Tool, DA 7625-1, Tool 1 or Da 7725
    • Health Assessment/Sports Physical (complete Parts A, B & C). Due before participation in all sports activities

     Medical Action Plan (MAP) Only needed if a child is diagnosed with allergies, diabetes, asthma/respiratory, or seizures that require any rescue medications. This also includes conditions recommended by Multi-disciplinary Inclusion Action Team (MIAT).

     Parent Orientation

    Parent Central Services schedules appointments to acquaint parents with their child’s program. These sessions are an important part of the enrollment process and are offered at times convenient to parents. Orientation highlights include:

    • Facility tour
    • Orientation of our programs and spaces
    • Review of rules of conduct and procedures
    • Opportunity to meet staff, care providers and key volunteers
    • Complete required forms
    • Parent participation

     Deployment Support Services

    Deployment Support Services are established for eligible Army Service Members (e.g., deployed Soldiers, dependents of Army Fallen Warriors, Army Wounded Warriors assigned to a Wounded Warrior Unit, etc.).

    Childcare Cost

    Childcare cost is based on Total Family Income (TFI). TFI is defined as all earned income including wages, salaries, tips, special duty pay (flight pay), Active Duty demo pay, sea pay), Active Duty save pay, long-term disability benefits, voluntary salary deferrals, retirement or other pension income including SSI paid to the spouse and VA benefits paid to the surviving spouse before deductions for taxes.

    Parent fees are determined during the enrollment process prior to enrolling in a regularly scheduled Child Development Center (CDC), Family Child Care Home (FCC), School Age Care (SAC) or Youth Program and annually thereafter. 

    Payment Options

    CYS offers an online pre-registration service through WebTrac. Parent Central Services will help you get started by assigning your initial username and password. When you sign in for the first time, you will be asked to personalize your account. You’ll then have access to all of our online services which include bill payment, tax forms, receipts, class sign-ups and other conveniences. Payments for childcare can also be made at any CYS Child Development Center, School Age Center, and Parent Central Services.

Children with Special Medical Needs

Multi-Disciplinary Inclusion Action Team (MIAT) Process

The MIAT explores Installation child care and youth supervision options for children and youth with medical diagnoses that reflect life-threatening conditions, functional limitations and diagnosed behavioral/psychological conditions. The MIAT recommends child care and youth placement. It also determines reasonable accommodations and availability of services to support a child/youth’s special needs. “Inclusion” is an attitude and a philosophy that welcomes and supports all children, with the goal of facilitating and maximizing participation in CYS child care, youth supervision and educational programs. 

The MIAT is comprised of the Parent(s), CYS Coordinator, Outreach Services Director,  APHN, and EFMP Program Manager as chair.

Additional augmentees as identified or recommended. 

Parent Participation

Parent Advisory Council

The Parent Advisory Board is chaired by a parent, meets quarterly, and provides an opportunity for parents to meet and discuss ways to enhance Child and Youth Programs. The board, with the advice of the program staff are responsible for developing and overseeing the implementation of the Parent Participation Program. 

The Board coordinates the Parent Participation Program with the CYS staff to ensure that parents are involved in CYS planning and evaluation.

The Parent Participation Program is a planned group of activities and projects established by the Parent Board to encourage parents to volunteer in CYS, including special events and activities (such as field trips, holiday events, and special curriculum programs), small group activities, special projects (such as playground improvement, procurement of equipment, and administrative aid). The Parent Participation Program allows for a fee reduction on child care for parent participation.

Parent Education

Parent education offers resources to help parents and staff increase their ability and confidence for raising healthy children. A variety of parental education classes are offered to enhance parenting skills.

Additional parent education resources are available:

Visit your local Army Community Service.

Army OneSource 

Military One Source

Parent Center Hub


Enrichment Programs

Kids On Site!  KOS provides short-term hourly child care to parents attending on-post meetings or functions in the same or adjacent building.

KOS supports Army Families through Deployment Support by providing assistance for the Army Chaplain's Strong Bond Program and other special events child care. CYS can provide child care support to Strong Bonds events if additional staff is available.

CYSitters offersformal training for teens from adults who provide short term hourly child care for families in their own homes. The training covers the skills needed to safely and appropriately care for children and includes First Aid and CPR, program activities, and the “business” of babysitting. Upon completion of the training CYSitters may be included in the CYS ’babysitter referral' list/website. 

Parents who need babysitters must complete a request form that is available at Parent Central Services. Parents make arrangements and negotiate fees directly with the babysitter for child care services. Stop by or call Parent Central Services for additional information.

Parents on Site offers support services for the operation and management of parent co-ops that exchange babysitting services, infant/toddler playgroups, short-term care in unit settings by Family members in another unit or organization.

Volunteer Childcare in Unit Setting (VCCUS) is an additional volunteer-based childcare program that allows for on-site care during meetings and events organized by military units, Army Community Service (ACS) groups or Family and Morale, Welfare and Recreation. Through VCCUS, Parent & Outreach Services will provide training to volunteers from the military unit or organization. The program enables the exchange of free and temporary childcare services during unit sessions when child development center services are not available. Parents and guardians of children in VCCUS must be attending the same function and remain at the site while their child is under volunteer care.

Kids At Home offers non-traditional outreach services to support families with children/youth whose primary care/educational setting is in their own home. The programs offer “imAlone”classes and support for enrolled children (11-15 years) whose parents have determined that they can be home alone during out-of-school hours. Home School Services provides for the use of CYS Services tech labs, multipurpose rooms, homework centers, instructional programs for educational purposes during school hours (when facilities are not in use) by children and youth who are home schooled.

School of Knowledge, Inspiration, Exploration and Skills (SKIESUnlimited) offers a range of out-of-school classes such as music, dance, martial arts, gymnastics, technology, life skills, and SAT prep and athletic experiences. All classes are provided by CYS employees and contract instructors in a variety of settings. All participants in SKIESUnlimited classes will be registered for CYS in the Child Youth Management System (CYMS). Classes are available for each age group with opportunities for advancement from beginners, intermediate and on to advance levels. Parents must remain on site during SKIESUnlimited classes.

PCS'ing and Relocating

Transition of Child Records

Parent Central Services provides Army-wide transition assistance such as Global Data Transfer (GDT) of child records and accepts projected registrations for continued services. The system is designed to streamline the relocation process for military and civilian families. Standard data elements (such as names, birthdates, child health records, etc.) should follow each Family to their new duty assignments and make the local CYS registration procedure faster and easier.

Importing and exporting data for relocating families is part of the regular CYS in-and out-processing protocol.

Frequently Asked Questions

1. What classes does CYS Services offer for parents?

2. How do I register for the CYS Services parent classes?

3. How do I become a part of the Parent Advisory Board?

4. How do I register for Parent Participation Plan/Points?

5. Where can I find the CYS Services forms?


Department of Defense (DoD) prescribes uniform fee regulations for all military child and youth programs. The fees are based on total family income and apply to all children who attend on a regular basis. The fee ranges are updated annually. Each year DoD instructs installation to increase fees based on estimates of inflation. Fort Bliss continues to attempt to minimize the impact on parents by providing a multi-child discount, offering volunteer and parent participation discounts. This year, families can earn up to 10% off their monthly child care costs by volunteering and participating in our programs. We commit to you that we will continue to provide quality and safe child care for our children.

School Year 2017-2018 Fee Letter

Facility Based Child Care Fees

Before/After School and Camp Program Fees

CYS Fee Payment


  • Due in advance of the service to be provided.
  • Are considered late after 1800 on the 5th business day after and including the 1st and 15th of each month.
  • A late fee of $5 will be automatically assessed after the 5th day.
  • Households in arrears 45 days will be placed in a delinquent status and your children will be suspended from services until the household balance is satisfied.
  • Parents enrolling during the month will have their fees prorated for that month.
  • Families who PCS before the end of the month can have their fees for that month prorated with a two week notification of their last day.
  • All federal holidays, spring and winter breaks have been calculated into the structure of the fees, therefore no credit will be given.
  • Fees paid guarantee your child's space in the CYS program as long as the fees are paid in advance.
CYS Emergency Designee Policies
  • CYS requires two local emergency contacts.
  • Parents will provide updated information to Parent Central annually.
  • Single and Dual Military families must have a designated short time provider.
  • Parents are given 30 days from the date of registration to provide the name, address and phone number of the Short Term care provider to Parent Central or services will be terminated.
  • Single and Dual Military families must submit their Family Care Plan (DA5305) within 30 days of registration or services will be terminated.

The Child & Youth Services programs are operated in accordance with U. S. Department of Agriculture policy which does not permit discrimination because of race, color, sex age, handicap, political beliefs, religion or national origin. More information may be obtained here or from the Office of Equal Opportunity, USDA, Washington, D.C. 20250. Any person who believes that he or she has been discriminated against in any USDA-related activity should inform the Director. Unresolved complaints should then be addressed to the CYSS Coordinator. You also have the option of contacting the Equal Employment Office here at Ft. Bliss or you may write to the Secretary of Agriculture, Washington, D. C. 20250.


Fort Bliss Family and Morale Welfare and Recreation's Logan and Main child development centers are accreditated by the National Association for the Education of Young Children or NAEYC.

Fort Bliss' centers are the two largest centers in the area to achieve accreditation offering full-day, hourly and infant care. Nationally, approximately 7 percent of early childhood programs have been accredited with nearly 15,000 programs currently engaged in seeking accreditation.

In obtaining accreditation, programs undergo an intensive self-study, collecting information from parents, teachers, administrators and classroom observations. NAEYC early childhood professionals then conduct an on-site visit to validate the self-study results. Finally, a commission of national experts independently review the information and either grant or defer accreditation. Once awarded, the NAEYC accreditation is valid for three years.

According to Virgetta Johnson, the former Main CDC Director, The heart of NAEYC accreditation focuses on the child's experience. The process carefully considers all aspects of a program including health and safety, staffing, staff qualifications and physical environment. The greatest emphasis is on the children's relationships with the staff and how the program helps each child grow and learn intellectually, physically, socially and emotionally.

Both centers proudly display NAEYC's torch emblem the sign of NAEYC accreditation. Parents who look for the torch when choosing childcare or early education programs for their children will find programs that have made a commitment to excellence for young children and families.

Parent's Day Out