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Exceptional Family Member Program (EFMP)

Overview

The Exceptional Family Member Program (EFMP) is a mandatory enrollment program that works with other military and civilian agencies to provide housing, community support, and personnel services to families with special needs. The EFMP is a Department of the Army program which functions under the provisions of Army Regulation AR 608-75. It is designed to assist active-duty personnel during assignments/reassignments sponsoring exceptional family members (EFM) with special physical, emotional, developmental or intellectual needs. In a dual military family, both Soldiers must be enrolled. Enrollment is based upon the medical and education requirements of family members of active duty personnel. Enrollment updates are required every three years or if the condition changes.

Enrollment allows the Army, during the assignment process, to consider the documented medical and special education needs of EFMs. This will depend on a valid personnel requirement for the Soldier's grade, specialty, and eligibility for the tour. All Soldiers are still eligible for worldwide assignments. Soldiers are assigned to locations where the medical and special education needs of their EFM can be met.

Who is an exceptional family member?

An exceptional family member is a Soldier's immediate family member (child or adult), regardless of age, with any physical, emotional, developmental, behavioral, mental or intellectual disorder that requires special treatment, therapy, education (any child with an IEP or 504 plan), training, or counseling on an ongoing basis. The family members must be dependent enrolled in DEERS to be enrolled in the EFMP.

What EFMP services are available through the Army Community Service?

The ACS EFMP office is responsible for information and referral, advocacy, support groups, educational and recreational classes, support during IEP and 504 meetings, respite care and relocation assistance. You will need to in-process or out-process with ACS/Family Programs to ensure services are identified and linked to the family member at their current installation or at their next installation.

What EFMP services are available at the William Beaumont Army Medical Center EFMP Clinic?

The EFMP office is located on the Second Floor of the Mendoza Family Care Clinic at 11335 SSG Sims St, Biggs Army Airfield, Fort Bliss, Texas, 79918. Walk-in hours for EFMP Medical are 7:40 a.m. - 11:30 a.m. and 1:00 p.m.- 3:30 p.m. Monday through Thursday and closes at 12:00 p.m. the second Thursday of every month.  Fridays is Admin day so only open to answer questions, No paperwork drop off or pick up of Summary Report.  During walk ins beneficiaries are able to -in times, pick up or drop off EFMP enrollment packets, request print outs of their EFMP summaries, and pick up or drop off EFMP overseas screening packets. If the family member has additional records from any outside providers, please bring those records to the appointment as well. Overseas screening appointments can be made by calling central appointments +1 (915)742-2273. The EFMP Clinic is closed on all Weekends and Holidays. To contact the EFMP Office, please call the EFMP front desk at +1 (915)742-3715.

Fort Bliss Soldiers with Exceptional Family Members must clear ACS EFMP

Out-processing Soldiers who have family members enrolled in the EFMP must complete DA Form 7415 and the "Needs Assessment for Relocating Soldiers" form, and provide a copy of their orders to EFMP staff. Additional assistance and resources are provided as required. In addition, the EFMP staff prepares a memo to the gaining installation informing them of the Soldier's report date and possible need for assistance. EFMP staff pre-clear Soldiers who are not enrolled in the EFMP weekly.

Special Needs Accommodation Process (SNAP)

SNAP evaluates health, developmental, physical, social, emotional, learning and behavioral issues that may affect your child. We are here to help decide placement for your child, youth or teen in Child, Youth and Services. However, it is SNAP's philosophy and goal, when reasonable, to honor personal choices for child care, school-age services and youth services, as well as participation in recreational activities for children. For more information on SNAP, call CYSS Parent Central Services at +1(915)568-4374. For SNAP forms, visit the Parent Central Services.

Online Registration
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  • Exceptional Family Member Program (EFMP)
  • Due to COVID-19, the following has been modified to better serve the Fort Bliss Community: EFMP - For assistance, please call 915-568-3052.
  • Hours:
    Monday
    7:30am-4:30pm
    Tuesday
    7:30am-4:30pm
    Wednesday
    7:30am-4:30pm
    Thursday
    7:30am-4:30pm
    Friday
    7:30am-4:30pm
    Saturday
    Closed
    Sunday
    Closed
    Federal Holidays
    Closed
  • Army Community Service (ACS)
  • Due to COVID-19, the following has been modified to better serve the Fort Bliss Community: For general ACS questions and/or information, please call 915-569-5375 Classes will be provided, upon request.
  • Hours:
    Monday
    7:30am-4:30pm
    Tuesday
    7:30am-4:30pm
    Wednesday
    7:30am-4:30pm
    Thursday
    7:30am-4:30pm
    Friday
    7:30am-4:30pm
    Saturday
    Closed
    Sunday
    Closed
    Federal Holidays
    Closed
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Army Community Service has gone VIRTUAL!

Army Community Service has gone VIRTUAL!

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