Army Community Service (ACS)

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Army Community Service (ACS)

Monday 7:30 a.m. - 4:30 p.m.
Tuesday 7:30 a.m. - 4:30 p.m.
Wednesday 7:30 a.m. - 4:30 p.m.
Thursday 7:30 a.m. - 4:30 p.m.
Friday 7:30 a.m. - 4:30 p.m.
Saturday Closed
Sunday Closed
Federal Holidays Closed

Contact

2494 Ricker Road
West Fort Bliss

Tel:
+1 (915)569-4227

Military DSN Tel:
(312)979-4227

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Learn About Army Life

Army Family Team Building (AFTB) includes online and classroom classes that cover topics such Army life, self-development, and leadership skills. AFTB Level Modules feature:

  • Level 1: Learn about Army life and how to maneuver through daily challenges by discovering how to decipher Army acronyms, utilize Community Resources, attain better financial readiness and understand the goal and impact of the Army mission on daily life.
  • Level 2: Grow personally through self-development modules. The modules teach participants how to improve their communication skills, personal relationships, and stress management. Participants discover team dynamics, how to solve problems and how to resolve personal conflict.
  • Level 3: Expand leadership skills, effective communication techniques and mentorship skills by taking the training modules. Learn about different leadership styles, how to run an effective meeting, how to manage group conflict and how to coach and mentor others. The Enlisted Spouses Course Series prepares enlisted spouses to assume additional responsibilities as their Soldiers progress through their positions as Drill Sergeants, Recruiters, and First Sergeants.

Family members with Special Needs

The Exceptional Family Member Program (EFMP)provides an all-inclusive approach for community, educational, medical, housing and personnel services for Families with special needs. An exceptional Family membermay be a child or an adult with any physical, emotional, developmental or intellectual disorder that limits the individual's capacity to engage in pursuits with peers or that requires:

  • Special treatment
  • Therapy
  • Education
  • Training

Some of the conditions that would qualify a person as an exceptional Family member include:

  • Asthma
  • Epilepsy
  • Diabetes
  • Developmental delays
  • Speech
  • Language
  • Hearing or visual impairment
  • Behavioral issues
  • Physical disabilities and mental health disorders

Respite Care Information Army One Source: Exceptional Family Member Respite Care Program

Enrollment and Screening Information US Army Medical Department: Exceptional Family Member Program

Contact your ACS EFMP Managerfor assistance!

Survivor Outreach Services (SOS)

Our Fallen Warriors have paid the ultimate sacrifice. The Army has a commitment to their Families. Families deserve our respect, gratitude and the very best we can provide. The purpose of SOS is to deliver on that commitment:

- By providing access to support, information and services

- Closest location to where the Survivor resides

- When and for as long as they desire

SOS offers support through:

Benefits Coordinators.No one is ever fully prepared to lose a loved one, which is why we have Benefits Coordinators. Benefit Coordinators are located at the Casualty Assistance Center and are there to assist and guide you as you make the many decisions necessary following the death of a Soldier. Benefits Coordinators help identify your specific benefits and entitlements and ensure you receive what is legally yours. They assist you in completing paperwork and navigating the various agencies Survivors encounter. Benefits Coordinators remain current on changes in the law and have a wealth of information available to support you during this very difficult time.

Financial Counselors.In times of emotional distress, figuring out what to do about finances can create a heavy burden. Survivor Outreach Services Financial Counselors provide professional financial information and services in areas such as investing, estate planning, tax issues and basic budgeting. Our Financial Counselors will be there when you need them, for as long as you need them. They are committed to assisting you in creating your financial security and ensuring you receives the necessary information to make sound financial decisions.

Support Coordinators.The Survivor Outreach Services Support Coordinator provides long term support to you and is your link to the Army Family for as long as your desire. Wondering what direction to go in now? Your local Support Coordinator is happy to sit down with you as you journey through this transition by providing direct services as well as information, referrals and recommendations. They can also connect you with support groups, bereavement and financial counselors, as well as help you request copies of documents obtain answers to questions and direct you to additional Survivor resources.

For more information contact your local SOS Support Liaison.
My Army OneSource: Survivor Outreach Services

Army Volunteer Corps
Family Advocacy Program (FAP)

The Family Advocacy Program (FAP) promotes individual and Family strengths during challenging times to reduce the risk of violence. The FAP provides military Families with prevention services and educational programs, including:

  • Emergency Placement Care
  • Respite care
  • Victim advocacy
  • New Parent Support Program
  • FAP prevention and education support groups and classes

April is Child Abuse Prevention Month, and October is Domestic Violence Awareness Month. Throughout the year, FAP offers classes that promote awareness and prevention of domestic violence and child abuse. During these two months, outreach events and programs are planned to highlight the importance of child abuse and domestic violence awareness. For more information on programs and events, give FAP a call.

Financial Readiness Program

The Financial Readiness Program (FRP) offers education, counseling, and support services to assist members of the military community with diverse financial matters. Call for an appointment or walk-ins welcomed. Check FRP out on Facebook.

 Financial Classes

Consumer Credit Counseling Services

Debt Management

Budget Counseling

Personal Financial Coaching

One on One Counseling

Credit Report Reviewing

Get a copy of your free credit report at www.annualcreditreport.com

Consumer Affairs

Consumer Complaint Resolution

Family Supplemental Subsistence Allowance

You may apply online for assistance at, http://www.dmdc.osd.mil/fssa/

Child care vouchers provided for those attending classes or one-on-one counseling when children are enrolled in hourly care.

Call CYS at 915-568-4374 for child reservations prior to class/appointment date with Financial Readiness.

Army Emergency Relief (AER)

Army Emergency Relief (AER) is ready to provide financial assistance to Soldiers, Retirees, Survivors and immediate Family members during times of valid emergency need.

After Hours AER Emergency Contact: American Red Cross (877)272-7337

Career Guidance and Employment Opportunities

The Employment Readiness Program (ERP) provides information and referral services on employment, education, training, transition, and volunteer opportunities to give Family members the competitive edge needed to secure meaningful employment. ERP offers up-to-date information on available employment opportunities, market and job trends, education, and volunteer resources to help individuals make informed decisions when seeking employment. Services offered by the ERP include classes and seminars related to employment:

Career exploration

Resume writing

Interviewing techniques

Dressing for success

Networking

Entrepreneurship

Individual career assessment and counseling Contact your Employment Readiness Program Manager for more information!

Become an ACS Instructor

Army Community Service offers Instructor Training courses, Briefer Training courses and Facilitator Training courses.

These courses are mandatory for all ACS instructors and any volunteers who will be teaching or briefing.

Training is open to all ACS employees and volunteers, and anyone who would like to gain skills in teaching and briefing.

To learn more, contact the Family Resilience Center at +1 (915)569-5500.

To view the 2016 Instructor Training flyer, click here.